Say hello to our team

Wendy Carson – House Director

Wendy is the boss! Leading both the operational and fundraising teams within Mac House and has overall responsibility for the house and charity, which includes ensuring we raise all the funds needed to keep the house going and deliver an environment that meets our mission to help families stay close together with their child whilst they are being treated at Alder Hey. This includes working alongside our Trustees in all areas of governance and strategic development of the charity.

Wendy came to the House from a senior leadership role in the public sector where she led teams delivering complex, demanding and high quality care and support in children’s centres. In her spare time, Wendy enjoys reading, socialising and spending time with her family and has been known to abseil down very tall buildings for us!

Lynne Wright – Operations Manager

Lynne and her team are the day to day heartbeat of Mac House. Lynne has the responsibility for overseeing both operational and financial aspects, aiming to provide this service within a set budget each year which of itself creates a set of challenges, but from liaising with medical staff in Alder Hey to working with suppliers to Mac House, Lynne and the team are at the centre of our operational life.

With two children of her own, Lynne found herself in the same situation as our families find themselves in each day when her own daughter was admitted into ICU, so has empathy for all families. She enjoys spending quality time with her family, especially on walking holidays or going abroad to those hotter climates.

Gillian Wilson – Fundraising Manager

Gillian is our professional Fundraising manager and joined the team from a wide ranging background in fundraising in the Charity sector. With over 30 years experience Gill’s focus has been on high quality donor care, corporate and individual giving and fundraising strategy & communication. Gill’s role at Mac House covers the management of all fundraising areas, from building on existing income streams and securing new one-off and on-going funding. Gill leads on the development of Charity of the Year partnerships and also encouraging Groups and Associations to support us, and to raise our profile within the community, increase Brand awareness and grow our supporter and volunteer numbers. Gill is a season ticket holder with the best of the 2 local premier league football teams, and enjoys travelling, watching live ice hockey, cake making, swimming, and going to the theatre, but the best times are spent with her family and friends.

Denise Byrne – Fundraising Officer

Denise has huge experience of helping to deliver crucial fundraising activities and events after many years with us at Mac House and she ensures all our events run smoothly and liaises with all our fundraisers and supporters. Whether its getting up incredibly early to lead on the work involved in a successful Golf Day for the House, or helping to organize a Christmas Children’s Toy Sale or family event, Denise is a friendly, familiar face to our families who seek to give something back to Mac House via fundraising. Denise spends most of her spare time helping to look after her new granddaughter. When she is not doing that, she is helping her daughter muck out her horses !

Michelle Waghorn – Front of house receptionist

Michelle, alongside her colleague Val, provides a warm and friendly welcome and answers any queries or questions that families or visitors may have. When our families first arrive at Mac House it can be in the midst of one of the most challenging times of their lives and the calm, warm, supportive welcome offered by our front of House team is a huge part of who we are and what we do. Michelle is mum of one, and enjoys spending time visiting her daughter in London, and looks forward to family holidays.

Val Reekie – Front of house receptionist

With colleague Michelle, Val is the one of the first people families and visitors meet when they arrive at the house, and is a key part of that warm, friendly, reassuring welcome that our families receive, as well as delivering a one stop shop for information and assistance throughout a families stay with us.

In her spare time, Val enjoys going to the gym, she is an avid gardener, and loves to spend time with friends socializing.

Zoey Carr – Family support worker

Zoey checks families into the house, and ensures they have everything they need during their stay, whilst also leading on a range of family orientated activities that can play an important part in a families stay at Mac House.

Both Zoey and her colleague Claire will liaise will families during their stay at the house and offer much appreciated practical and emotional support during what can be a very difficult time in the life of a family.


Claire Dunn – Family support worker

Claire works the opposite end of the week to Zoey, offering practical and emotional support to families during their stay at Mac House. Claire is responsible for the delicious smells that come out of RMH1 kitchen on a Tuesday evening, as she cooks the family meal. From pasta bake to sausage and mash, Claire and her volunteer helpers make sure there is something tasty for everyone to tuck into. You know it’s our Tuesday family dinner when you see the queue coming out of the door!

Jean Scott – Evening House Assistant

You will meet Jean each evening as she works Monday – Friday 7pm-10pm. Jean is the person that will be on standby to welcome families back to Mac House after they have spent the day caring for their little ones on the wards. Jean will be there to offer any help and support to families and to check in any late arrivals.

Roy Carter – Handyman

Not a lot of the fabric of this place works without Roy making sure it does! Roy is there for us to ensure the house is always in a good state of repair, and is able to turn his had to most DIY tasks around the house, he is particularly good at saving the charity money by recycling broken items, reusing them around the house. Roy enjoys spending time at his caravan, with his family and grandchildren.

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