Say hello to our team

Wendy Carson – House Director

Wendy is the CEO, and has overall responsibility for the house and charity. Wendy came to Ronald McDonald House Liverpool from a senior leadership role in the public sector where she led teams delivering care and support in children’s centres. In her spare time, Wendy enjoys reading, socialising and spending time with her family.

Lynne Wright – Operations Manager

Lynne and her team are the day to day heartbeat of Mac House. Lynne has the responsibility for overseeing both operational and financial aspects, aiming to provide this service within a set budget each year which of itself creates a set of challenges, but from liaising with medical staff in Alder Hey to working with suppliers to Mac House, Lynne and the team are at the centre of our operational life.

With two children of her own, Lynne found herself in the same situation as our families find themselves in each day when her own daughter was admitted into ICU, so has empathy for all families. She enjoys spending quality time with her family, especially on walking holidays or going abroad to those hotter climates.

Janet Pennington – Head of Fundraising

Janet was formerly Fundraising Manager at an NHS Charity. She has over twenty years experience working with charities and grass roots groups, in addition to managing local authority grant programmes and external funding projects.  Janet is looking forward to working with the team at Ronald McDonald House Liverpool, and helping to build a foundation of sustainable funding so we can support all those families that need it for many years to come.

She enjoys socialising and spending time with her family.  Any spare time is spent taxi-ing her 3 children from one activity to another and she can normally be found on a muddy football or rugby pitch at the weekend cheering one of the children on!

Linda de Sá – Senior Fundraiser

Linda has experience as a professional fundraiser working across local and regional charities since 2003, and most recently with North West Air Ambulance Charity. So whether you’re planning to bring your company team to volunteer at Ronald Mcdonald House Liverpool, or want to take on a bucket list challenge, Linda is here to make it happen. When Linda is not working she can be found testing out new challenge events from local walks, mud runs to climbing roller-coasters or camping with her husband and her two teenage sons.

Michelle Waghorn – Front of house receptionist

Michelle, alongside her colleague Val, provides a warm and friendly welcome and answers any queries or questions that families or visitors may have. When our families first arrive at Mac House it can be in the midst of one of the most challenging times of their lives and the calm, warm, supportive welcome offered by our front of House team is a huge part of who we are and what we do. Michelle is mum of one, and enjoys spending time visiting her daughter in London, and looks forward to family holidays.

Val Reekie – Front of house receptionist

With colleague Michelle, Val is the one of the first people families and visitors meet when they arrive at the house, and is a key part of that warm, friendly, reassuring welcome that our families receive, as well as delivering a one stop shop for information and assistance throughout a families stay with us.

In her spare time, Val enjoys going to the gym, she is an avid gardener, and loves to spend time with friends socializing.

Zoey Carr – Family support worker

Zoey checks families into the house, and ensures they have everything they need during their stay. Both Zoey and her colleague Claire will liaise will families during their stay at the house and offer much appreciated practical and emotional support during what can be a very difficult time in the life of a family.


Claire Dunn – Family support worker

Claire works the opposite end of the week to Zoey, offering practical and emotional support to families during their stay at Mac House. Claire is responsible for the delicious smells that come out of RMH1 kitchen on a Tuesday evening, as she cooks the family meal. From pasta bake to sausage and mash, Claire and her volunteer helpers make sure there is something tasty for everyone to tuck into. You know it’s our Tuesday family dinner when you see the queue coming out of the door!

Jean Scott – Evening House Assistant

You will meet Jean each evening as she works Monday – Friday 7pm-10pm. Jean is the person that will be on standby to welcome families back to Mac House after they have spent the day caring for their little ones on the wards. Jean will be there to offer any help and support to families and to check in any late arrivals.

Roy Carter – Handyman

Not a lot of the fabric of this place works without Roy making sure it does! Roy is there for us to ensure the house is always in a good state of repair, and is able to turn his had to most DIY tasks around the house, he is particularly good at saving the charity money by recycling broken items, reusing them around the house. Roy enjoys spending time at his caravan, with his family and grandchildren.

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